Data Deletion Instructions
Effective 17 September 2026 · Last updated 23 September 2026
This page explains how to remove your data from Jyovix Studio, a marketing platform operated by First Circle Biztech Private Limited. There are three routes, depending on how much you want removed. Jyovix Studio is delivered to businesses through the Udyami Kutumba platform, and you may reach it from within that platform. These instructions apply wherever you use Jyovix Studio.
Fastest route. To immediately stop Jyovix Studio accessing a Facebook Page or Instagram account and delete its stored credentials, open Facebook → Settings & Privacy → Settings → Business Integrations, select Jyovix Studio, and choose Remove. This takes effect at once and needs nothing from us.
Option 1 — Disconnect one social account
Removes the connection and its stored credentials, and stops all publishing and analytics for that account. Your Jyovix Studio account and other connections stay active.
- Sign in to Jyovix Studio
- Go to Settings → Social Accounts
- Find the account and click Disconnect
- Confirm
What is deleted immediately: the stored access token, the Page ID and Instagram account ID, and any cached analytics for that account.
What is not: posts already published remain live on Facebook or Instagram. To remove those, delete them on the platform itself — Jyovix Studio cannot remove content once it is published.
Option 2 — Remove the app from Facebook
Revokes our access from Meta's side. Works even if you cannot sign in to Jyovix Studio.
- Open Facebook and go to Settings & Privacy → Settings
- Select Business Integrations in the left menu
- Find Jyovix Studio in the list
- Click View and edit, then Remove
- Tick "Delete all posts, videos, or events that Jyovix Studio posted on your behalf" if you also want that content removed
Meta notifies us the moment you do this. We delete the corresponding access token automatically, and the connection is marked disconnected in our system.
Option 3 — Delete your entire account and all data
Removes everything we hold about you and your business.
From inside the platform
- Sign in to Jyovix Studio
- Go to Settings → Account → Delete Account
- Read the confirmation and type DELETE to confirm
Or by email
Send a request to privacy@jyovixstudio.com from the email address registered to your account, including:
- Subject line: Data Deletion Request
- Your registered email address
- Your business name
We acknowledge within 24 hours and complete deletion within 30 days. We may ask one verification question before proceeding, to make sure the request is genuinely yours.
What gets deleted, and when
| Data | Deleted |
|---|---|
| Social media access tokens | Immediately |
| Page IDs and Instagram account IDs | Immediately |
| Uploaded images, video and captions | Within 30 days |
| Post records and published-post IDs | Within 30 days |
| Performance analytics | Within 30 days |
| Advertising campaign records | Within 30 days |
| Account profile and user logins | Within 30 days |
| Encrypted backups | Within 90 days, as backup cycles expire |
What we must keep, and why
Two categories survive deletion, because Indian law requires it:
- Invoices and tax records — retained 8 years under the Companies Act, 2013 and applicable GST law. These contain your business name, billing address and transaction amounts. They are not used for any other purpose.
- Security and audit logs — retained 12 months, in a form that does not identify individuals where possible.
Content already published
Posts published to Facebook or Instagram live on those platforms, not ours. Deleting your Jyovix Studio data does not remove them. Either delete them on the platform directly, or use the "delete all posts" option described in Option 2 when removing the app from Facebook.
If you are not a Jyovix Studio customer
If you interacted with a business's content or submitted an enquiry through it, that business controls your information and we process it for them. Contact the business directly, or write to us at privacy@jyovixstudio.com and we will forward your request and confirm once it has been actioned.
Questions
Grievance Officer
Jyovix Studio — operated by First Circle Biztech Private Limited
448, First Circle Society, NRK Nilaya,
Nagasandra Post, Manjunatha Nagara,
Bengaluru Urban, Karnataka 560073, India
Email: privacy@jyovixstudio.com
Phone: +91 95919 90546
Full details of what we collect and why are in our Privacy Policy.